Exchange Policy
At Pinkperfection Accessories, customer satisfaction is important to us. While we do not offer returns or refunds, we are happy to facilitate exchanges under the following conditions:
Exchanges must be requested within 48 hours of receiving your order or making an in-store purchase
Items must be unworn, unused, and in their original condition, with all tags, packaging, and accessories intact.
Exchanges are subject to product availability. If the requested replacement item is unavailable, store credit may be issued at our discretion.
Sale, clearance, promotional, customized, and gift-card purchases are not eligible for exchange.
Items that show signs of wear, damage, alteration, or misuse will not be accepted for exchange.
Customers are responsible for any shipping or delivery costs associated with exchanges, unless the item received was defective or incorrect.
Any price difference between the original item and the replacement item must be paid by the customer. If the replacement item is of a lower value, the difference will not be refunded.
To request an exchange, please contact us within 48 hours of purchase or delivery with your order details and reason for the exchange.
We reserve the right to refuse any exchange that does not meet the conditions outlined above.